Wouldn't recommend them... Its convenient to book an appointment, but impossible to do anything else. Their customer service isn't poor, its nearly non-existent. My pharmacy could not reach them for a week to clarify a prescription order. I'm currently on hold as I type this for over 42 minutes. I've also tried using their chat feature to ask questions or follow-up and don't get a response or when I do, its the next day. Healthcare is not an "in the moment" service, and it extends beyond a single appointment. This company is not qualified to provide healthcare services on a continuum. Their service is certainly not worth a membership fee.

Highest Quality Virtual Urgent Care VisitsVisits Love my doctor. She is exceptional. Thorough, helpful, compassionate virtual visits for those late night "uh, oh, something is wrong" experiences. Prescriptions ordered immediately for you so you can begin treatment right away. Necessary adjunct to my regular MD who needs labs first and never has urgent appointments. By the time he can see me for issues I am in further distress. Appreciate Plush Care's place in the medical delivery system.

Scam On April 8th I scheduled an 11:15 appointment for an online visit with a Dr. Umama Sadia. Waited 20 minutes for doctor to show up, but never did. I emailed the issue with a Plushcare rep and was assured they would not charge me. 10 minutes later they charged my credit card anyway!! Not responding to any of my emails and when I tried to call their automatic voice mail would say I have a 3 minute wait time. Twice I waited 40 minutes before hanging up on me. Don't waste your time with these crooks

I have had a great experience with… I have had a great experience with PlushCare. Dr. Britton has been amazing and he has set up a treatment plan for my hypertension, high blood pressure, and diabetes that I feel confident in. The only issues I have had were in regards to prescription changes and the absence of a physical location. I requested a minor prescription for a glucose monitor right after my appointment but the customer care told me I needed to pay for an entire appointment in order to talk to the doctor or make any changes. I also was able to receive some free and reduced cost medications but the manufacturer would only ship to a physical doctor's office. Other than these minor issues, I have really been satisfied with the quality of care that Dr. Britton has provided. I also like that I can view all of my appointments, prescriptions, and summaries from the app and web app.

Plushcare is Great! I enjoy being able to see the Doctor from the comfort of my home. I enjoy the ease of being able to get in quickly if I am having a medical issue. My Doctor has been very kind and helpful with me as I am managing a new health concern.