Highest Quality Virtual Urgent Care VisitsVisits Love my doctor. She is exceptional. Thorough, helpful, compassionate virtual visits for those late night "uh, oh, something is wrong" experiences. Prescriptions ordered immediately for you so you can begin treatment right away. Necessary adjunct to my regular MD who needs labs first and never has urgent appointments. By the time he can see me for issues I am in further distress. Appreciate Plush Care's place in the medical delivery system.

I loved the physician I loved the physician, but I have been waiting 40 days now for Plush to send the appeal to my insurance company for the medication. I have been told several times that they are have sent their part, and the insurance company has no history of receiving it. I'm in a "he said, she said" bs of a situation and I'm giving up on them. They have charged me for 3 months of "membership", for nothing, I'm guessing that's how they make as much money as they can

Waste of money The online doctor from plush care told us to have my 2 years old deal with the pain , in addition to misdiagnoses, no medication or treatment was given. We had no choice but took our kid to see other doctor in clinic the next day. Right away , the pediatrician prescribed antibiotics and other medications. I won’t use Plush Care anymore. Based on our experience , it is a scam indeed not to mention we have to pay upfront and being charged again after with insurance.

Beware of answering forms, you’ll get charged for them. Used PlushCare for about 1 year. Has been difficult getting through to a person if you have a question. Sometimes can be confusing trying to schedule and most recently had a form with questions pop up which I completed and then I’m charged an extra $20 for it, which insurance declined to pay. Deceptive.

Scammy and Glitchy I followed my PCP here and I really hate the service (but love my doctor!) They charge a monthly fee on top of whatever you owe for insurance and only give you 15 minutes with your doctor, no options for longer appointments. Why am I paying the same (well, honestly more!) as I did for 30-60 minute appointments before? I am not getting the level of care I would expect from a primary care physician and when I message the company about it I just get the same canned response every time. The video system is also glitchy. If you use a tablet it is still small like it would be on a phone, and messages that pop up cannot be dismissed and cover your session so you can no longer see. Again - not sure what I’m paying for if they can’t provide a functional app.