You may really bond and trust ur physician. But it is not like dealing with an actual physicians office that deal daily w/ special needs and life happens circumstances. My visits w/ Dr. Jaw are always perfect. I had made multiple visits to work around lab work that she needed to discuss health and refill prescriptions. And I thought I cancelled all visits not needed. However one was not and came thru this morning to my surprise. I'm annoyed that being a regular patient that I could not reschedule it for a near future visit and instead was charged 50.00 I also prior to these visits reached out to the Health Team and Coordinators to explain special circumstances of my need for an emergency supply of meds due to travel. I think the draw back to the experience is everything is very robotic as far as support on the app. As I said none of this has anything to do with my physician.

Super Easy Super Easy, all wonderful doctors. I have used several and I am grateful for this service. It's so much easier than traveling to the doctors office and waiting. No wait, the doctor connects on your phone video.

Fantastic The Dr. was on time with the scheduled appointment. The appointment was easy to schedule, plenty of availability. The Dr. was attentive, carefully listened to my concerns and addressed my needs.

I loved the physician I loved the physician, but I have been waiting 40 days now for Plush to send the appeal to my insurance company for the medication. I have been told several times that they are have sent their part, and the insurance company has no history of receiving it. I'm in a "he said, she said" bs of a situation and I'm giving up on them. They have charged me for 3 months of "membership", for nothing, I'm guessing that's how they make as much money as they can

Waste of money The online doctor from plush care told us to have my 2 years old deal with the pain , in addition to misdiagnoses, no medication or treatment was given. We had no choice but took our kid to see other doctor in clinic the next day. Right away , the pediatrician prescribed antibiotics and other medications. I won’t use Plush Care anymore. Based on our experience , it is a scam indeed not to mention we have to pay upfront and being charged again after with insurance.