I received a full refund today... Despite being clearly conned into paying £299 three weeks ago for my treatment, and having received no contact from them after making said payment (despite constant calls and emails). Today I received a full refund. So they are possibly working their way through.

Scam! Scam! Do not use have taken all my money and not answering emails. This is obviously criminal and I am investigating as is Martin Lewis. Ken do you still work there? Please refund me in full immediately before I am forced to take legal action

This company was smile direct and has… This company was smile direct and has left all its customers with unfinished treatment. Having paid in full I am urging you all not to use this company

Rating 0* Rating 0* How do I go about getting a full refund from YOUR SMILE DIRECT now seen to be known as Alignerly… I want my money back as they went into liquidation which left me with an unfinished teeth treatment!!!

DO NOT USE THIS COMPANY. DO NOT USE THIS COMPANY. They were under 'Your Smile Direct' and have now partnered with Alignerly (or essentially rebranded themselves to get away from their fraudulent activity). They took me on as a new customer in April- knowing they were going into liquidation in July (they had over £4mil in debt so they knew...). They charged me £1200 and led me on for four months. I never received a product, and they still haven't bothered to tell any customer about their liquidation. NO NO NO. The worst part was their lying staff who were so sweet over the phone. I'm looking at you Jessica Murray- you really shouldn't be hired anywhere else again. Disgraceful.