I didn't receive my order initially I didn't receive my order initially, and i posted on instagram that i hadn't received it. Karen emailed me and said she would send another so i wouldn't be out the money i had already paid. She also followed up on the tracking and delivery date giving me reassurance that this time i would indeed receive the bed :) And i did!! It is wonderful!

Our dogs love it - High quality Our dogs love it. Wish it had a little more grip, dogs have slid off once or twice, but overall it is fantastic. Super comfortable, really soft, and high quality. We have two Great Danes, a German Shepherd and a Golden Doodle who all love it, especially the GS.

Return We were not expecting the item we received. The company was very easy to work with us to resolve this issue.

Comfort plus The comfort bed was immediately commandeered by our 12yr-old dog. Sadly our young 12 month old puppy discovered the zip which she demolished but bed still usable and very much used.

Buyer beware. Satisfaction guarantee is bogus The bed is nice but didn't work for the location we needed it. It is also a fabric that really made my puppy want to chew it up. I tried to return it based on the satisfaction guarantee. They require you to ship it back to ITALY!!!!! And pay for the freight yourself. That really should have been disclosed. So they give you a 50% credit to keep it which is cheaper than sending it back and getting full credit