I didn't receive my order initially I didn't receive my order initially, and i posted on instagram that i hadn't received it. Karen emailed me and said she would send another so i wouldn't be out the money i had already paid. She also followed up on the tracking and delivery date giving me reassurance that this time i would indeed receive the bed :) And i did!! It is wonderful!

Slow delivery but the dog bed is the… Slow delivery but the dog bed is the perfect size for our fur baby. She absolutely loves her new bed. She obviously finds it very comfortable.

WARNING - 30 Night Guarantee is not Real WARNING - 30 Night Money Back Guarantee is fake! I am writing to express my disappointment in the information I recently received regarding your 30-day money-back guarantee policy. I find it troubling that, despite the guarantee, I am required to cover the cost of international postage for the return of the product. As a loyal customer who has made a significant investment in your product, I am unsatisfied with both the quality of the product and the guaranteed service provided. Regrettably, I have decided not to return the product and will discontinue my relationship with your company.

Customer service was very responsive Customer service was very responsive. However, when offering the money back guarantee, they should make it clear they are shipping from Europe and the return will be expensive. The bed is good quality and unfortunately, my girl passed before she could be comforted by it.

I am so thrilled I am so thrilled when I receive superior customer service and that happened recently with my purchase from Dogs Landing. My package arrived damaged with the blanket exposed in ar least 3 areas. Very slight damage but damage nonetheless. A new blanket is being sent to me and I am very much appreciative and happy to tell everyone xxx