Now "upgraded" to $156/year instead of $26 They're switching to a monthly fee ($12.99), or, close o $156/year instead of $26/year automatically. Without my consent. I just emailed them to opt out. Hopefully it will be quick and easy this time...customer service had been horrible in my previous interaction.

Extremely Unorganized My original company was bought by twentyeighthealth. Ever since it’s almost impossible to get quick help. I recently got a new insurance. Already updated it in the dashboard and on email for them. They contact me every shipment now right before my shipment is due to be shipped that they are having issues processing my insurance. I have to keep providing my insurance card every time. It’s getting exhausting because it delays my on time shipments and causes complications for me. If you are looking for a birth control company, this is not the one. Find one that is more organized!

Delayed birth control I've now had a delay in my birth control shipment twice now, and they changed my brand two times already without notice. When I tried to get back on my old brand, they never even responded to my email. I could book an appointment with a gynecologist near me, go see them, get the birth control I want all before this company would ever send me my new packs. Please choose a different company unless you enjoy skipping your birth control for a month at a time because they can't fill orders on time.

Another company claiming to be different but ends the same I HIGHLY recommend going somewhere else for BC pills. I reached out to them to setup an account and was told on April 17th that they were contacting the pharmacy and it should take 3-5 business days. I was told the delivery was scheduled for April 25th. I reached out April 29th and got a response saying our insurance didn't cover this service. They never told me this, I had to reach out to get this answer after 12 entire days of waiting for the pharmacy to fill the prescription. Then they as for $26 per pack? This is significantly more than market value and I don't see this company lasting more than 2-3 years.

I never get my birth control on time! I never get my birth control on time!! I need it for actual health reasons besides preventing pregnancy. I pay out of pocket and they won’t refund me the $70 I paid. I’ve reached out multiple times and my shipping date keeps being pushed back for birth control I was supposed to have a month ago! I’ve been here since it was the pill club then this company took over and ruined everything! Don’t waste your time or money.