DO NOT RECOMMEND DO NOT RECOMMEND. Completely unorganized. Before Twentyeight Health, I was with Simple Health until they closed and moved all of their customers over to Twentyeight Health. I never once had to contact Simple Health, my prescriptions were ALWAYS on time. When it comes to Twentyeight Health, I have to message them at least once a month, if not more. I haven’t received a prescription from them in 4 MONTHS! They mess up and tell me to call TruePill to get a refill and that they’ll send me my prescription for the following month.. then the same thing will happen again. I messaged them at the beginning of April asking when my prescription would be here and they said the pharmacy was running behind but it would be on time. I got an email 8 days ago stating that my prescription was sent and when I went to look today, it just says that the label was created.. 😐 Don’t risk messing up your birth control schedule. Go somewhere else. These people do not care.

I had issues with my insurance covering… I had issues with my insurance covering a prescription and I was ready to look elsewhere for birth control. Then I received an email from Queen with a solution at a reasonable cost! I’m so grateful!

Extremely Unorganized My original company was bought by twentyeighthealth. Ever since it’s almost impossible to get quick help. I recently got a new insurance. Already updated it in the dashboard and on email for them. They contact me every shipment now right before my shipment is due to be shipped that they are having issues processing my insurance. I have to keep providing my insurance card every time. It’s getting exhausting because it delays my on time shipments and causes complications for me. If you are looking for a birth control company, this is not the one. Find one that is more organized!

My actual doc was great My actual doc was great! Everything else was terrible. The most critical thing being they are switching to a monthly fee ($12.99) instead of an annual fee ($26). They have sent this in an email to current users, but have not yet posted it anywhere on their website. I only use 28Health to get my rx billed to my insurance with $0 copay (and I've had to argue with 28Health over when to get refills--my insurance has approved it). I don't want all the extras that come with this new monthly subscription model. I will be moving to Planned Parenthood Direct and paying them out of pocket instead. At least I know paying PP monthly goes to a worthy cause.

I never get my birth control on time! I never get my birth control on time!! I need it for actual health reasons besides preventing pregnancy. I pay out of pocket and they won’t refund me the $70 I paid. I’ve reached out multiple times and my shipping date keeps being pushed back for birth control I was supposed to have a month ago! I’ve been here since it was the pill club then this company took over and ruined everything! Don’t waste your time or money.