Best vaporizer you could get My friend let me try his DaVinci Vaporizer a few weeks back, and the difference in my perception of what a 'good vaporizer' was changed completely. The very next day, I bought one off the website pain-free and had it on my doorstep within a couple of days. Best buying decision I've ever made! I use it everyday now and the ruggedness of the unit makes it easy for me to carry it around in my backpack without worrying about anything breaking. The added bonus is that I can pull it out in public to use without worrying about anyone giving me weird looks since it just looks like a walkie talkie from afar.

Horrible all the way around I am so very disappointed with DaVinci! they sent me a defective device - it never worked from the moment I opened it up. I contacted support via their contact us and never got a response. Thankfully I was able to file a case with my credit card for the fraudulent behavior and got my money back. Do yourself a favor and buy a ZEUS - I bought one and love it!

Replacement of defective device In March 2023 I had problems with battery charging on the IQ I bought 5 years before. I have contacted their customer service and they identified it as an issue with the charging chip. They have proposed that they send me brand new IQC and they did it so in few days. The communication with the woman from their customer service was awesome. The new IQC they sent me is a level better device then previous IQ, which i loved much too. Thanks DaVinci!

This is the worst customer service This is the worst customer service I have ever experienced. Their vaporizer does not work. And all the great reviews shown are lies put out by the company itself. You cannot trust them or their inferior product

I have been waiting for over a month… I have been waiting for over a month now and warranty issues not solved. Can’t phone and my emails go unanswered! Would never have supported them if I knew they had such terrible Customer Service I feel completely Ripped Off!