Kandy pen is a scam I ordered a k vape pro in March 2019 only to receive a damaged product in September. I sent pictures immediately and they refused to take it back claiming they sending another. It's August 19 2020. I have no Kandy pen, no refund nothing. Just a painful devastating rip off. I believe you have a better chance dealing with 3rd parties than Kandy pen themselves. It's plain robbery with nothing you can do about it 😭😭😭😭. Their shipping trackers dont work n ive complained too much. No one cares. $100 gone. Hundreds of emails not responded to only after two months they might respond with another question that will take another 2 months for them to review. Please assist me. Am so devastated, emotionally, spiritually, physically! It's breaking getting robbed by huge successful companies

Never shipped product. Never shipped product. They took my money, gave me a shipping date, shipping date came and went, nothing, sent them multiple messages, no reply. Now having to go through Amex billing dispute to get my money back. Do not DO NOT buy things from these people.

Would do 0 Would do 0. Card got compromised from site. Donnie gibson, obviously a relative of ceo by his entitlement berated and trashed me when I asked what could be done, even going as far to send me links to victim abuse sites. Literal harassment from staff, broken cheap pen, and stolen info. So yeah, stay away

Dead on Arrival electronic items should… Dead on Arrival electronic items should be promptly refunded without question. Take a look at Amazon's policy regarding this. It's consumer friendly policies like this that acvount for their great success and at the opposite end of the spectrum is you with a 1.9 average review rating, pretty dismal. The fact that I have a DOA electronic device and you're trying to BS me and confuse the issue with talk of a difference in technique or preference is extremely maddening This clearly is not a case for "troubleshooting", what nonsense. I noticed your reply to all the complaints is the same non-help, I'm assuming they're just out of luck Hopefully your closing statement saying you're aware there are lemons indicates your willingness to rethink this and do the only right and fair thing which is a complete prompt refund TJ

I’m a heavy marijuana smoker for over… I’m a heavy marijuana smoker for over 35yrs now, and I have tried just about every ‘new style’ wax pen out on the market, and the Prism Plus is by far the best device that I have used! Nice smooth hits, choice of coils to use, long lasting battery, compact, easy to clean and KandyPens gives you a few free items that you will use. Ordered, processed, shipped and delivered in 4 days.