Purchased item #VB-VB-E-DBR-KIT-BK… Purchased item #VB-VB-E-DBR-KIT-BK order ID is #8084154. ALL ITEMS security seals were tampered with and the heated knife came without the protective cap! Online advertising clearly shows that this item is to be new/sealed with the protective cap. Customer service replied with an unsatisfactory response but they may be use to this! All items are operational, isn’t worth anymore time and money so, I have decided to keep it. FYI…sorry to hear that your supplier doesn’t provide you with the protective cap, per customer service!?!

Excellent customer service I ordered the KISS vape and a cartridge from VapeBrat and the shipment came in very quickly - I even got a free leash! I received the incorrect color vape so I notified VapeBrat and didn’t hear back but was pleasantly surprised to receive a replacement free of charge in just a few days!! The only negative thing to say is that they don’t accept online payment but customer service and quality of product makes up for this.

Every time I send for some thing it’s… Every time I send for some thing it’s never right it doesn’t work for the flavor is not correct and they never correct the problem for me

Great experience with this company Great experience with this company. I have ordered more than once. Excellent customer service. I will order from them again.

Great device Great device. Super fast shipping. Amazing response from representative regarding tracking information. I will gladly buy again in the future and recommend this site/company to others.