Purchased item #VB-VB-E-DBR-KIT-BK… Purchased item #VB-VB-E-DBR-KIT-BK order ID is #8084154. ALL ITEMS security seals were tampered with and the heated knife came without the protective cap! Online advertising clearly shows that this item is to be new/sealed with the protective cap. Customer service replied with an unsatisfactory response but they may be use to this! All items are operational, isn’t worth anymore time and money so, I have decided to keep it. FYI…sorry to hear that your supplier doesn’t provide you with the protective cap, per customer service!?!

Fantastic service Fantastic service! One of my items wasn't in stock so I received a phone call and was asked if Hookahtown could substitute said item. I said of course, the reaction was amazing! Very personable and just an all around great experience!

Great device Great device. Super fast shipping. Amazing response from representative regarding tracking information. I will gladly buy again in the future and recommend this site/company to others.

Still havent received anything ordered… Still havent received anything ordered awhile back horrible service crazy wait times

Wonderful company Great company to do business with. The staff is very helpful to find certain products you are looking for. The turnaround time from payment to delivery is exceptional!