Their "rewards" program is a scam I have been a steady customer of this company for a long time and have placed many orders. They kept telling me that I had built up discount points but I was never able to access them. I emailed their support seven or eight times and never received help. Somebody there named Mafe just kept telling me I did indeed have these points built up. And now, today, the same guy tells me that I don't have any points. Don't trust this company. They are attracting customers by lying about benefits that don't exist.

Costs 11.99 to have something… It cost 11.99 to have something shipped. First, the thing I wanted the most was deleted because it was out of stock and the rest of it was shipped in two separate orders. I got one and I didn't care for it but I had never tried it before. And I waited a while for the next shipment and when I went into FedEx I see where it was sitting in Orlando for a week. I called FedEx they said I would have to put a claim in through e-juice DB. I sent an email because there's no way to contact the company by phone and the next day I got an email back saying I needed to put a claim in through the route application. Even though it had been a week I was not allowed to put the claim in that day. I waited a couple days and went back in and long behold they found my package and it was going to get delivered now. I spent all this money and I had to do all the work to locate it and get it moving. And I didn't end up with the product I wanted the most. Not happy

I order regularly from eJuiceDB I order regularly from eJuiceDB, they have fast shipping and great customer service.

Great Customer support I have never had an issue with getting any issues I may have had with eJuiceDB resolved. Alejandra is great with making sure you are satisfied with your order and will take all steps necessary to keep you happy. Only issue I have with this company is the selection of juice brands they carry, vape products and accessories. I only wish they carried more brands from others than a selected few which still gives you great choices at really great prices.

Great value and prompt customer service I ordered several items and they were promptly shipped but a free promotional item was missing. I used the chat bubble on the bottom of the page and in less than 5 min I had tracking info on the item. Great and prompt customer service. Will recommend and shop again, great job team and a shout out to Alejandra! Thanks again!