Lynn Jacobs
GBExceptional Customer Service ON 4/23, I received my order for 6 SKYBAR Bold Vapes - Mint. However, they were different flavors and one was a different brand. I reached out to EJUICEDB and Alejandra responded quickly and apologize. After investigating, she found that the mint was unavailable. Instead of letting me know they were out, they just sent different ones, which we all know is not right. In any event, Alejandra let the higher ups aware and gave me a full refund. Also, I do not have to return the wrong vapes, which is great. I will let me friends try them out and maybe they will like them and EJUICEDB will have new customers. Alejandra is an exceptional customer service representative and goes above and beyond. In the years I have been ordering, she has been great everytime. From a loyal customer. Lynn
Bonnie
GBTheir "rewards" program is a scam I have been a steady customer of this company for a long time and have placed many orders. They kept telling me that I had built up discount points but I was never able to access them. I emailed their support seven or eight times and never received help. Somebody there named Mafe just kept telling me I did indeed have these points built up. And now, today, the same guy tells me that I don't have any points. Don't trust this company. They are attracting customers by lying about benefits that don't exist.
Pam Yarber
GBThe best vape site I've found.. 5* I had an issue with one vape product and they were so fast solving the issue and making sure I was happy. I always order from eJuiceDB because they ship fast and prices are great. 5* company.. highly recommend them.
Micheal Alyse Ms Teacher Frank
GBeJuiceDB has the BEST Vape Juice & Prices! eJuiceDB has consistently supplied us with the Best vape juice at an Awesome price. I needed help with our last order and Alejandra was patient and Professional, quickly resolving my issue. Thank You eJuiceDB!
Shawna k
GBHave ordered from them for almost a… Have ordered from them for almost a year now. 1st time ever had an issue with shipping. Contacted customer service and they got back to me quick, helped me on what plan was moving forward. Missy was on the ball, polite and couldn’t have asked for any better than she was