Ruth Fletcher
GBCosts 11.99 to have something⦠It cost 11.99 to have something shipped. First, the thing I wanted the most was deleted because it was out of stock and the rest of it was shipped in two separate orders. I got one and I didn't care for it but I had never tried it before. And I waited a while for the next shipment and when I went into FedEx I see where it was sitting in Orlando for a week. I called FedEx they said I would have to put a claim in through e-juice DB. I sent an email because there's no way to contact the company by phone and the next day I got an email back saying I needed to put a claim in through the route application. Even though it had been a week I was not allowed to put the claim in that day. I waited a couple days and went back in and long behold they found my package and it was going to get delivered now. I spent all this money and I had to do all the work to locate it and get it moving. And I didn't end up with the product I wanted the most. Not happy
Christopher Peterson
GBQuickly resolved issue The company that filled my drop shipped order sent me 4 out of date products, almost a year out of date. Missy was great, resolved the issue for me.
Larry Grant
GBGreat Customer support I have never had an issue with getting any issues I may have had with eJuiceDB resolved. Alejandra is great with making sure you are satisfied with your order and will take all steps necessary to keep you happy. Only issue I have with this company is the selection of juice brands they carry, vape products and accessories. I only wish they carried more brands from others than a selected few which still gives you great choices at really great prices.
Traci Lott
GBThe site not only is glitchy but there⦠The site not only is glitchy but there is wrong information. On the product pages it says shipping is 9.99 but when you go to check out it says 11.99. I contacted them and said they will inform the team. When i asked about a code or something to reflect the posted price discrepency they told me to join the loyalty program so I can earn points for coupons
Pam Yarber
GBThe best vape site I've found.. 5* I had an issue with one vape product and they were so fast solving the issue and making sure I was happy. I always order from eJuiceDB because they ship fast and prices are great. 5* company.. highly recommend them.