Horrible - lemons for pears Horrible. We followed up 3-4 times on our order & after 3 weeks it shipped after being told multiple times it was the carriers fault for delay. We ordered the chocolate dipped pears and they shipped two green apples, two red apples, and two lemons! Like any of those are a substitute for chocolate covered pears. No advance request for substitute, nor any accountability upon complaint. There is no real person to talk to, you get diverted to email which you get a response it can take up to 48 hours to respond to. Horrible, absolutely horrible experience. Disappointment in a basket should be their marketing slogan.

I learned my lesson I learned my lesson. Their prices and shipping are too good to be true. I placed a $100 cake/bread order on 12/26 and confirmation email stated expected delivery was 12/28. I finally got delivery today, 1 week later and like other complaints the box is half smashed. When I called to complain they requested I email pics of the box. Then I got an email back stating that they use all sorts of couriers and it was my fault for not opting for overnight delivery (which would have made this unreasonably expensive). They should just be honest on their website and say that they have no idea when you will receive your order.

Wish I had read these reviews BEFORE… Wish I had read these reviews BEFORE ordering. My delivery date is later than I'd hoped so I tried to get them to expedite, re-route or cancel/refund my order. The customer service was absolutely not helpful, just told me there was nothing they could do. They told me to call the shipper, then THEY told me there was nothing they could do. Horrible experience - will NEVER purchase from these half-assed, non-customer-caring company EVER AGAIN.

Everything tasted delicious "I recently received a gift basket from a friend, and I was blown away by its contents. It was filled with a variety of gourmet snacks like cheeses, chocolates, and nuts. The presentation was beautiful, and everything tasted delicious. I highly recommend gift baskets from this company. "

AVOID THEM!! AVOID THEM!!! SCAMMERS please please do not order from them, they are lying about delivery dates. So many negative reviews that recently they changed their website from hazeltons to yorkvilles.com. Please be careful! Unfortunately didn't read reviews before ordering