Very unprofessional and poorly managed I placed a large order, received some items that expired beyond the expiration date. Other items were not as described on the website. I tried calling during their posted hours they posted on the website after 9 AM, switched to another number that did not answer after multiple tries. I tried doing the live chat, their instructions say to click on the bubble at the bottom left-hand corner of the page, after many attempts I found the bubble on the right-hand side of the page. Very unprofessional and poorly managed.

I was a permanent customer I was a permanent customer. Last order they advertised a $50 gift card with the purchase and never received it. I also ordered chocolate on sale and it had a bad taste, black chocolate white colored outside. And actually I waisted around $80 On top of that I texted them and nobody does anything

I ordered green peppercorns I ordered green peppercorns, Jared, it's been a week, nothing! I am pretty sure I got ripped off, stick to other sites. This one sucks!!

Never disappointing ! I've made at least four purchases from Supermarket Italy and have only been happier with each one. The site is easily navigated and has a great variety of products from different countries. The Sicilian lemon jam was wonderful and the Greek olives are being finished by the jar full ! Every single item is carefully wrapped in either a thick layer of bubble wrap or sturdy brown kraft paper. Never any breakage. We get to try new items that we might not have tasted in the past because it's so much fun to shop here.

If there was a way to give a -0 star… If there was a way to give a -0 star Review, I most definitely would! I have Celiac Disease. I ordered a GF item to prepare for Christmas dinner, I also ordered an item that is readily available near me (sun dried tomatoes). But I figured for the expensive shipping price, why not kill two birds with one stone. VERY close to Christmas, I received an email saying, the pasta item is out of stock, (of course, they had charged my bank account already!), but the sun dried tomatoes are enroute! That, of course, was a lie, because when they were finally shipped, the shipping date was available to view. I called extensively in plenty of time to cancel the order. No one would answer my calls, or reply to various emails, or requests to chat! So I ended up paying $29.15 for a very small jar of sun dried tomatoes, which I could've purchased for around $3.00-$4.00 in total!! Never again, I truly, truly wish I had read the plethora of bad reviews before I ordered...but in my defense, I was so happy to find an item that I was having such a problem locating! PS, I am STILL waiting on the sun-dried tomatoes, Christmas is over!! IT'S A TOTAL SCAM, PEOPLE!!