Vejii has the best customer service… Vejii has the best customer service ever by far. I emailed customer support because my order was lost, within 15 minutes, I received a reply, asking me if I wanted a refund or for my order to be sent again. Due to the weather conditions and road cIosures in BC, I opted for the refund, which I received instantly. I will definitely be ordering again when weather and roads are better.

why let people order at all… put in an order that was confirmed and wasn’t even informed until almost two weeks later that they didn’t even have some of what i ordered in stock. unbelievable. if i could give zero stars i would.

"Frozen" Food arrives warm and wet!!!! Update: The refund has been issued in a timely manner. Unfortunately, shipping arrangements for frozen food are just not satisfactory from Texas to Maryland, so I can no longer order my frozen vegan seafood from this company. I do hope the website is updated to make delivery issues very clear to consumers outside of Texas. No idea how the food tastes because, for the SECOND time, Vejii has sent my order without any refrigeration whatsoever, even though I paid extra for the packaging (some kind of "green" styrofoam stuff and NO dry ice!!! If Vejii can't ship to Baltimore, MD in a timely manner and keep the food frozen, it should not be offered online! I don't understand why a company would do this. Also, I cannot reach anyone at customer service. The first order took months to refund. No idea how long this one will take or if I will ever see my money again. This is so ridiculous. I am beyond disappointed and intend to let the companies who trust Vejii to ship their products what a poor job they do!

Reliable, extraordinary, attentive Really extraordinary! Not only is a great selection with great prices, the customer service was outstanding. They were responsive, clear, and they resolved the issues I had related to shipping and weather delays. They were courteous and even helped on the next order to be sure everything was clear (and made changes when I needed them). Really excited to be a repeat and ongoing customer now!

Vejii express is a great choice….. Vejii express has Been a fantastic option when looking to stock up vegan food. The product selection is awesome and I’m always able to make a new product discovery. The customer service is flawless, they are quick to respond and genuinely show they care . Thank you