
German P
GBHorrible company Horrible company. Even after 6 weeks, no trace of my order. They are blaming DHL and DHL is playing deaf ! German store pretends package is in US with post office despite post office saying they only have label, never received the package. Germandelistore is extremely bad in responding too. Took 3 emails before they even responded! Very bad company.

Johnny Weisbeck
GBTop notch service I ordered a variety of perishable items from GermanDeli.com, having never used the site before. At first I thought that their shipping cost seemed a little high. After receiving the package in only three days (I paid for the cheapest option and it still came in three days!) I can say that this company provides their high quality products with the best customer service I have ever experienced. The shipping package was impressive, with all items inside of a foam cooler, that contained two gel packs that were still completely frozen, as well as dry ice. The package was noticeably cold inside when I opened it. Every item that I ordered was individually wrapped in padded paper. Who does this anymore? I am very impressed.

ANDREW NELSON
GBA good range of German products..but A good range of German products but I have a few issues: 1) Can be found on Amazon and other sites cheaper considering the postage . 2) My last order had products that were well past their Best Before date, and when I asked them about this it didn't seem to be an issue. Guess it wont kill me hey.

Tanja
GBMeat and dairy products deemed safe to eat after being unrefrigerated for at least 36 hours I recently placed an order which was due for delivery yesterday (they charge a whopping £8 next day delivery fee) but did not show up nor did DHL provide any information on what the hold up was nor a new ETA. Since I had ordered meat and dairy products which would not keep unrefrigerated for this length of time I contacted German Deli for a refund for these items only (not least since this was now the second time that the order had been delayed). Rude Andrea fobbed me off by telling me the items would still be fine for consumption. She was unwilling to issue a refund unless I would return the items at my cost. So asking me to waste even more money on the failings of their delivery partner.... Let's hope that Brexit will take care of this company over the coming months and they will see where their arrogance gets them

Katja
GBPrices are super okay & professional packaging Prices are super okay. What I love apart from the food: they pack everything so professional: all the cold stuff was delivered with ice and super safe packed. Love them, also the ready meals are good to take to work and the sausages are out of this world: try the beef sausages, you will die (positive way). Also, the website runs so smoothly, very happy. Thank you, german deli team