Meals not properly sealed and inadequate packaging. The meals I ordered were in flimsy cheap-looking pressed-cardboard containers with loose lids that were not sealed at all, so the containers had opened up during delivery. As a result, food had spilled out into the carton. Although the items did arrive chilled, there were no cold packs or dry ice in the delivery carton at all, only shredded paper. This appears to be an amateur company that doesn't even know how to properly seal their food in first-class containers and has very inadequate packaging. I will not be ordering food from them again, and I recommend that no one else does, either!

Ketoned Bodies - Best Keto Meal Prep!! Ketoned Bodies is a company that is on top of their game in the meal prep business. It starts with their customer service and ends with some of the best meals I have had, while enjoying them guilt free. I’m so glad I have found a meal prep company that truly cares about me!

HORRIBLE customer service!! WORST customer service! Here’s their response to my complaints about not receiving my delivery and receiving terrible customer service. Apparently when you do not receive your order you do not deserve a refund! Ha. This company is a joke. All their customer service responses came via an iPhone with no names given. See their response: “You got a refund even when you were not entitled to own from us and yet you are still griping. And the problem is with us? Please tell us more.”

This was my first trying a keto meal… This was my first trying a keto meal prepared program. I was really excited and hopeful to get some new recipe ideas to add to my rotation. Unfortunately, I was a bit let down. First of all, one of my meals arrived open and scattered throught the box along with the packing items so it was inedible. Secondly, I've now tried 4 out of the remaining 9 meals, and the flavor is just lacking. I don't think I'll be ordering again.

Don’t waste your time or money I’m giving a one star because zero is not an option. I paid for a 21 meal plan, which was $313.95. I placed my order on September 4, 2021. Each week I reached out to find out where my order was. Each week I was ignored, until last week. They absolutely guaranteed my items would be delivered by September 21, 2021 and they were going to give me three free meals for an inconvenience. Today is 24 September, I still don’t have my items nor do I have a credit. They are back to ignoring me again. I just reached out to USAA and to dispute the entire charge.