I was very pleased with your service… I was very pleased with your service and was also happy to find where I could get the Caslelines after the lady in California went back to France.

I tried to buy some Iannotta Virgin… I tried to buy some Iannotta Virgin olive oil, but it is not available. Will you be able to get it again?

Shady business practices doing business with this place for… Been doing business with this place for years every time they do something shady pricing selling old oil selling wholesale they have an excuse they need competition

My last order was shipped to an old… My last order was shipped to an old address which hasn’t been used for 5 years. Notified them and received a long email stating it was my responsibility to affirm the correct address and that I should go on line and delete the old address. Guess I can’t argue with that but feel they have some responsibility to have their system load the current address and not one that has not been used for five years.

The Olive Oil is excellent, the business practice is not. The Olive Oil is excellent. I have a favorite that I repeat buy, and will continue to do so. However, I was recently very disappointed in a recent exchange with customer service and the arrogance and poor business attitude of OOL. I had ordered and received two bottles of olive oil. One leaked in shipment. When I contacted OOL customer service for a replacement (which I promptly received), the customer service rep immediately began blaming the shipper for the leaking oil. Even after I sent pictures and explained that the box that my order was shipped in was completely intact with no visible damage except for where the oil leaked. It was a problem with the seal on the bottle and had nothing to do with the shipper. When you held and tipped the bottle past vertical, oil seeped out. The other bottle was sealed properly and did not leak. This information did not matter. A second time, the customer service rep blamed and apologized for the shipper and said a claim had been filed with them. Which I consider absolute fraud. As a small business owner myself, to run a business and not take responsibility for your own product issues is arrogant and petty. Never mind filing fraudulent claims with your shippers for problems that are clearly yours. I will continue to buy my oil because I can’t get it anywhere else. But as a business, I couldn’t be more unimpressed with Olive Oil Lovers.