
Emma Bailey
GBCompany used to be great Company used to be great, with great customer service. No longer so: I had a $1400 2023 medical reimbursement approved by them but they wouldn't send it to my employer to process on Jan 19th because 'you haven't uploaded your 2024 cover". Several chat messages and phone calls explaining that my plan doesn't renew until March 1st so obviously I don't have 2024 card yet.... No help. They just kept telling me to upload my new card. Eventually I get the card....go to upload it, there a 7 choices of insurance carrier, none is mine (United). More time in chat and on the phone until I'm told 'just click any button'. I spent a total of about 7 hours trying to upload an insurance card that took me about 20 seconds last year. This company has the worst portal, the worst software and the worst customer service

Anirudh Mehta
GBTake Command is great! We are a hospitality/entertainment startup that switched to Take Command because it gives us the flexibility we need as we grow rapidly, with employees in different states and with many different types of employees. Most importantly, it gives our people the choice they need to pick whatever health coverage makes the most sense for them. This is a significant improvement vs. having a one-size model for everyone. Their service is top-notch and their platform is very easy to use. We are very pleased with our decision.

Shanna
GBThe phone representative made a… The phone representative made a confusing process so much easier! Thank you for helping me select the choice that was best for me!

Troy Cartmill
GBGreat platform. Great support. Great health benefits. Our experience has been AMAZING! From onboarding to support it was easy. And the platform is very user friendly and makes administering health benefits to our employees easy. I highly recommend Take Command!

AlexS
GBGreat experience for my family My ICHRA with Take Command has been awesome for our family. While it's a different type of insurance than I'm used to, getting to choose the health plan that works with my kids' doctors was valuable to us. Customer support has been helpful when I had questions.