Greg Potoglou
GBAbsolute horrible experience Absolute horrible experience, they promise the world, and when it comes time to deliver, they provide nothing less than 1 star service. They are trying to lock my small business into a 2 year contract that is vague and catered to their defense, which would be ok if they delivered on what they promised. After repeatedly dropping the ball throughout integration and data import, they tell us that we have to MANUALLY do payroll? wasting our time and our money. I could make this review much longer, but please beware of this company, look at their google reviews, they are all the same. Locking people into contracts and sending them to collections. BUYER BEWARE Update: SERVICE TITAN, If “your sorry” then do something to fix it, don’t fill me up with empty words and promises.
Chip
GBThe staff is always professional and… The staff is always professional and efficient. They are very easy to speak with and always patient with the various requests. They quickly resolve issues and seem to always be exploring for ways to improve the platform.
Marianne White
GBTurquoise Turner was very knowledgeable… Turquoise Turner was very knowledgeable and helpful with questions that i had. i enjoyed working with her and talking with her
Emilie Schimmel
GBOur current CSM Our current CSM, Rae Phillips, is awesome. So thorough and fantastic at follow through. She leads, advises, coaches, encourages, and problem solves like a boss.
Patty
GBWorst experience!! Worst experience!! There were multiple issues from the beginning of the onboarding process. Reached out once a week with issues that were never resolved. We signed a contract for 1 year. Requested to cancel after a year, and was told we could not cancel...that the contract auto renews if you don't cancel before the year end. We were given promises by the sales person that the program would do things that it did not do. We were having trouble using the system, techs had issues and we requested to have someone come out and help us figure it out...was told that was not an option. I would not recommend for any small business!