CASSIE is excellent Your live customer service agent CASSIE was very helpful in walking me thru an order cancellation for next week. I was concerned that perhaps my subscription would be cancelled as well, but she assured me all was in order, which put me at ease. Many thanks to CASSIE!

Excellent Customer Service Well, I was a trying to get meals for here at work for a healthier lunch. I had taken a break from deliveries at home. The customer service rep, Jess, sorted all my issues out over their chat system. From number of deliveries to best delivery strategy, she took care of everything. Very impressed with the response time, and professional attitude and assistance. Jess you rock. Looking forward to Freshly for my lunches. Thanks!

The food is seriously amazing! The food is seriously amazing!! The portions are just the right size so you don’t still feel hungry after. Everything I have tried has been delicious. Plus they make things healthier by using veggie products in place of regular starches. The cauliflower noodle pasta dishes and cauliflower mash are outstanding! The food comes packed very nicely and always cold upon arrival so you can feel confident that food safety really does matter to this company. I highly recommend this food service!

It's almost 3 am n P.J was an excellent… It's almost 3 am n P.J. was an excellent customer service representative. Kind n left me with the feeling that he honestly cared about my "issue"...Something so rare that I had to put it in writing in hopes of him/her getting the praise they deserve.

Jess you rock! I contacted customer service through their chat feature and spoke with Jess. She was super knowledgeable and helped me apply a gift card to my current subscription. I'm a new customer, so I'm definitely happy that help was easy to come by! Thank you so much, Jess!