Jess you rock! I contacted customer service through their chat feature and spoke with Jess. She was super knowledgeable and helped me apply a gift card to my current subscription. I'm a new customer, so I'm definitely happy that help was easy to come by! Thank you so much, Jess!

Agassi - great customer service! Agassi was able to immediately jump in and help me with my issue and he also offered to help with things that I did not originally contact the help line for which was so incredibly helpful and will definitely lead to us enjoying our meals for the next few weeks!!! Thank you Agassi!

Pink was who helped me and they were… Pink was who helped me and they were remarkably helpful. It's my second week using the service and I made a whole mess of figuring things out. Pink was very useful in correcting my mistakes and getting things back to what I needed, and then explained everything to me. Pink was really helpful and I am very appreciative of the amazing customer service.

Thank you, Joyce for the best service!! Today I totally forgot to cancel my order and was charged for the food. I contacted customer service and got Joyce via the customer service online chat option. Joyce asked what I needed and I reported that I forgot to cancel my subscription and need to cancel the food order. She informed me within 10 seconds that this is done. She even anticipated my next need of a refund and she made it happen. Thank you, Joyce for your excellent service today and for Freshly for having an amazing team to help!

PJ was awesome PJ was awesome. We are using Freshly for my mother who is 90 and lives independently. Having fresh made meals is very helpful and the fact that the nutritional content can be evaluated for each meal, makes it easy to select low sodium options. PJ helped me with changing my order and then showed me how to select meals by filtering by the sodium content. Wonderful.