Jess you rock! I contacted customer service through their chat feature and spoke with Jess. She was super knowledgeable and helped me apply a gift card to my current subscription. I'm a new customer, so I'm definitely happy that help was easy to come by! Thank you so much, Jess!

Constant spam emails. I'm not even a customer here, but this bloody company keep sending me emails with latest offers (i don't know exactly what because I just bin them straight away anyway). Unsubscribing does nothing. Blocking the senders email does nothing because the next email comes from a slightly different address and skips the block. What a pile of crap. Carpetbombing emails hit loads of people you don't need to and aren't going to win you any customers. save youe marketing for your target audience or existing customers, and stop pissing off people who you will never have as a customer.

PJ was excellent PJ was excellent, extremely informative and had my issue listed below resolved in only a few minutes! Thank you PJ! So I love my meal service as I'm the worlds dumbest person in the kitchen. But I had to fly out to Seattle, WA from my home in sunny Tampa, FL for an extended (2-3 months) business trip and forgot about my meals! Within minutes PJ had canceled my order due to deliver in Florida in four days, applied those credits to my next order that'll deliver in eleven days to me in Washington. How much better can it get! Great service use Freshly...

Excellent Customer Service Well, I was a trying to get meals for here at work for a healthier lunch. I had taken a break from deliveries at home. The customer service rep, Jess, sorted all my issues out over their chat system. From number of deliveries to best delivery strategy, she took care of everything. Very impressed with the response time, and professional attitude and assistance. Jess you rock. Looking forward to Freshly for my lunches. Thanks!

Quick exp dates/freezing instructions Contacted customer service for receiving 5 meals that expired within 3 days (I wanted meals for the entire week). Pat helped give instructions for freezing and reheating meals. I let him know that this Information was not on the packaging. He was very good at customer service and efficient. Of note, it was difficult to find how to contact customer service on the website. I would advise sending meals that don’t expire so soon or putting freeze and reheat instructions on packaging. Thank you.