I didn't skip my order in time, but they helped me anyway! I didn't skip my order in time, so I went through the automated/chat process. They automated system let me know it was too late since I had already been charged. I requested a customer support agent, and Stacy B corrected the problem right away and gave me a credit for the full amount of my order. I was really grateful. Above and beyond customer service. Thank you!

It's almost 3 am n P.J was an excellent… It's almost 3 am n P.J. was an excellent customer service representative. Kind n left me with the feeling that he honestly cared about my "issue"...Something so rare that I had to put it in writing in hopes of him/her getting the praise they deserve.

CASSIE is excellent Your live customer service agent CASSIE was very helpful in walking me thru an order cancellation for next week. I was concerned that perhaps my subscription would be cancelled as well, but she assured me all was in order, which put me at ease. Many thanks to CASSIE!

An amazing food delivery service An amazing food delivery service. Always on time and delicious. To be honest, i was skeptical when i first signed up. But have not regretted the decision even a little. Great for convenience and times when i don’t want even think about what i will be eating. Offering a free trial too, i cannot see a downside for trying them out.

Denise handled a first-box oops with grace! Received my first box and, unfortunately, most of the meals were incorrect. Denise was an absolute gem helping me out! She confirmed the customization deadline for me, assured I didn't miss it, and owned up to a fulfillment swapping mistake. Denise was kind, efficient, and a pleasure to speak with. As a grad student working full-time, I'm super excited to try a quick and healthy option that will take some weight off of my shoulders, and Denise has guaranteed a returning customer.