Inspira Financial

2001 Spring Road, Suite 700, 60523, Oak Brook, United States
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3.95
Based on 20 Reviews

5

70.00%

4

5.00%

3

0.00%

2

0.00%

1

25.00%
About Inspira Financial

Inspira Financial, formerly Millennium Trust Company and PayFlex, provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. We've worked with thousands of employers, plan sponsors, recordkeepers, third-party administrators (TPAs), and other institutional partners — helping the people they care about plan, save, and invest for a brighter future. We’re relentlessly pursuing better outcomes for all with our automatic rollover IRA services, alternative assets, health savings accounts (HSA), flexible spending accounts (FSA), commuter benefits, emergency savings funds (ESF), and more.

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Stacie
GB

Amber was awesome Amber was awesome, she helped us when we called with no issues. She was very polite and professional, we didnt feel rushed and you could tell she had a smile on her face and not a forced one! Customer Service these days has gone downhill so getting her on our call and not the automated system was great! I'm glad there are still some people who like their job and enjoy helping people! Thanks Amber!

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MICHAEL MESSER
GB

Today I spoke with an associate who is… Today I spoke with an associate who is very knowledgeable very helpful walk me through all the steps so I can look at my account. I do appreciate that associate for this she took the time and that means a lot to me.

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Elizabeth Garland
GB

reached a person for CS :) when i called i was able to get the information i needed and felt like i was heard. she apologized for the inconvenience and helped me in a timely manner. and made sure i was able to get what i needed before disconnecting my call.

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Jennifer Kuzman
GB

Worst customer service ever Worst customer service ever! Long holds, inability to help with multiple call backs and inconsistent answers every time we call. Requiring me to re- explain everything all over again and getting the wrong information every time. Worse yet, my issue still has not been resolved!

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SS
GB

Great experience I truly appreciated the exceptional customer service I received. It was among the best I've ever encountered. Even after I hung up, I received a callback, and the representative provided me with all the necessary information. It was evident they cared for my needs. I ended the call feeling well-informed. Later, when I had to call again, another person assisted me with a bright attitude and friendliness. Overall, it was a fantastic experience, deserving more than five stars.

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