Great customer service rep Great, very knowledgeable rep. Very kind and thorough as he took me through disbursement process. Great customer service rep.

The person who handled my request was… The person who handled my request was very professional and got me the information I needed right away. The reason I didn't give you a 5 star review was because I had to go through over 1 1/2 minutes of making a choice on what I needed when your automated system did't have what I needed.

Efficient chat and email. Fees high though I have a pleasant experience with customer service on inspira today. I was frustrated because it was impossible or seemed impossible to actually reach to person. But I did receive the text back and sent an email and someone to call me back that was able to help me. I guess this is the way of the future where companies screen out calls, and really try to decrease the work staff. But they did a good job in this instance. My experience was inspire a specifically has been brief. I had earlier experience with millennium trust and I think they were acquired by inspira. Anyhow, I just feel that the fees are a bit high for the service that you get. My other self-directed IRA company provides lots of CE and networking opportunities and there’s other value that’s added for the annual fee which is actually lower thanthis. So I’m moving my investments over.

Great experience I truly appreciated the exceptional customer service I received. It was among the best I've ever encountered. Even after I hung up, I received a callback, and the representative provided me with all the necessary information. It was evident they cared for my needs. I ended the call feeling well-informed. Later, when I had to call again, another person assisted me with a bright attitude and friendliness. Overall, it was a fantastic experience, deserving more than five stars.

Customer service rep who helped me over… Customer service rep who helped me over the phone was polite and professional. He made this experience for me easy and simple.