Mr Hasan kara. Director of The Croft Foods 55 Ltd Well, I find it very Helpful today’s issue with my Business broadband gentleman was very helpful and tried the best you can help us

Shouldn’t have jumped off the wagon. Why I didnt renegotiate a new deal with Xln I’ll never know. I shopped around and found a cheaper supplier…for now. However I’m paying the price for my stupidity. I have to jump through seemingly endless loops to talk to someone at my new supplier and when I do they give you more loops to jump through. This is not the case with Xln. I’ve never found them difficult to get hold of and when you do talk with them, each agent takes responsibility for your enquiry. They even called me back after looking into something for me. I spent a good few years ignoring the constant (at the time) marketing calls from Xln. A friend of mine recommended them so I gave in. What a pleasant surprise. Brilliant customer service. Worth paying a little more for (?).

Poor Customer service Poor Customer service , After Being a customer for over 15 Years we decided to switch suppliers as the deals offered were much better elsewhere. All XLN Tried to do is keep us tied in , even after agreeing to a full cancellation they claimed that we did not cancel the broadband as it was a seperate contract which it clearly was not. In the end it was too much to keep calling them and being passed around for more convincing to keep our contract. I ended up paying for 3 months extra even though the services were never used. Glad to be finally rid of them

Dropped a call in and spoke to Jemal in… Dropped a call in and spoke to Jemal in technical support today. I had been putting off calling as previous experiences were not great. However I was pleasantly surprised today. Jemal was friendly, helpful and called back when he promised. Top lad.

First time I have needed to contact XLN… First time I have needed to contact XLN in the two years that we have been with them. Excellent service and problem easily solved. I am waiting to hear from them about VOIP Phones for another business of ours.