Warning: Avoid XLN at All Costs! Absolutely horrendous experience with XLN! It's been four months asking for refund the money they took after canceling their service and still have't receive anything!!! Their customer support was unresponsive throughout the process, leaving me in the dark and extremely frustrated. I strongly recommend looking elsewhere for your service needs. XLN Telecom clearly lacks professionalism and respect for customers.

Chris is fantastic to deal with the… Chris is fantastic to deal with the matter as I was facing very difficulties to sort it out from last December. Unfortunately no more with XLN as very poor service. Thank you Chris for sorting the issue.

Telephone Enquiry Dealt With Efficiently I dealt with Samuel on the telephone. He was extremely polite and helpful and sorted my problem very efficiently. He followed up when he said he would and what I assumed could be a non-straightforward was made easy and painless. highly recommended. the biggest bonus was he arranged a price reduction on what I had previously been paying.

Samuel Blake After holding to speak to someone for almost an hour i spoke with Samuel Blake he took on board my complaint spike to a supervisor and gave me the advice i was looking for. Top marks to this representative

We dealt with Samuel today and he was… We dealt with Samuel today and he was so helpful and made our enquiry very easy. He explained everything clearly and concisely and took the time to make sure we understood the steps of the process. He moved the call along at a great pace without neither rushing us or dragging out the process. Very happy with the call today and the manner in which we were dealt with. Thanks again Samuel for being such a great help, we appreciate it.