Very knowledgeable Very knowledgeable, willing to share their knowledge promptly, if you ask. If you already know exactly what you need, their prices are great and selection perfect for our needs here to showcase great single origin pour over. Worth recommending and customer loyalty.

Voltage has been so accommodating Voltage has been so accommodating, we originally order a machine that was not going to be able to ship for 2 months they called us and gave us some options to get our new expresso machine here this in 2 weeks and installed. Amazing our salesman Matt went above and beyond for us. Thank you!

Great service, but one minor miss with my most recent order I've purchased from Voltage before and admire their customer service. Something odd happened with this order - it was "in stock" when I ordered, but after a week I reached out since I didn't get a shipping confirmation. They assured me it was shipping soon. 2 weeks later (admittedly over the holidays) and still no update. Finally I called to escalate and it was shipped that day. I still plan to order from Voltage in the future, but am deducting 1 star because of the unexplained 3-week delay and confusing messaging regarding this most recent order.

Espresso machine down Ordered new baskets for our portafilters. I thought I might have ordered the wrong type since I have both a single and double portafilter. The baskets fit both! I found the price very reasonable and no hassle delivery was great. We haven't been able to use our Astoria machine since the baskets mysteriously went missing so my coworkers are ecstatic.

Worse customer service Worse customer service Please Don’t Buy from this company Sell equipment that are worthless and won’t exchange nor fix the problem They only put a band aid to the problem We bought a san remo racer brand new right off the back we had issues with a tank sensor got fixed after was the steams wands leaking even the one side we didn’t use started to leak The steam wand started acting up we were communicating with technical support they sent technician to install wrong parts Till now we still have defective equipment that they didn’t want to exchange nor pro rated for a different brand