Poor communication about shipment being… Poor communication about shipment being separate until I reached out and then still a delay. Going to be at least a 2 week difference in receiving the water filter kit I ordered as one set. Could have ordered somewhere else fir same price if known it'd be this long.

This was my first time ordering from… This was my first time ordering from Voltage. From calling in for clarification about an item, to ordering items, everything was awesome. After ordering I had a couple minor issues and they were handled flawlessly and promptly. Speaking with Matt was great. I will definitely order any new equipment from Voltage. Looking forward to doing business with them again.

It’s nice delivery and a good experience. I was frustrated after ordering a item for not receiving any shipping info for a while. But I got it soon after talking with custom support and It was delivered carefully as tracking info. Nice response and quick delivery was impressive enough.

I have to say that the level of… I have to say that the level of professionalism, ability to answer and resolve any question or issue you may be having is outstanding. I have to say is not the best price in the market but what you get in terms of customer service is worth it paying just a little more. I bought a fetco coffee brewer, grinder, coffee urns. JJReverol

It is so difficult to get a call back… It is so difficult to get a call back from voltage coffee company. On average for me it usually took 2 days to get a follow up call after leaving 3 to 4 voicemails and email messages. They never provide direct on how the installation was going to happen. So you have a shipping crate sitting on your sales floor for several days waiting to see if any one is going to appear and complete the install. No one comes or calls back with a plan or explanation on who's going to install the machine. So I now have the shipping crate in the supply closet as a storage rack.