I subscribed to sipsby two years ago… I subscribed to sipsby two years ago and have never considered canceling my subscription. The service is fantastic. The teas are excellent. Any time I've contacted them with suggestions or questions, I've received a prompt response. Did I mention I love the teas? So great!

Love this company…wonderful product and service Love this company…the variety of teas chosen for me from my preferences have been a wonderful monthly surprise! They always line up with what I like. I’ve contacted Sipsby a few times with questions, and they were prompt with a friendly response. I love that I can review each tea I get, which is then noted by Sipsby. Will definitely be gifting Sipsby for the holidays!

Best Tea Subscription Box Hands Down! I have been a satisfied customer of this company for almost 5 years now. I started my Sips by subscription back in late 2018, and I look forward to seeing that little box in my mailbox every month. And the folks who run this company are passionate about what they do, and so friendly, too! At the end of last year they started hosting weekly Zoom tea parties so they could get to know their customers better, and their customers could get to know who they are and learn more about tea. By doing so, they've gone beyond being just a company, they've created a community of tea lovers.

Nothing 1. I’ve had multiple orders and it takes forever to ship. 2. Several times with different orders I’ve contacted customer service with no response. 3. They have sent 2 oz of tea when I ordered 4oz on a few occasions. 4. A couple orders took multiple months to receive.

Gift subscription? Hardly! I was given a gift subscription that I was unable to redeem in 2020, because I refused to give sipsby my credit card number. The gift giver tried to intervene and Katie emailed me instructions on how to bypass the credit card requirement. The instructions did not work. She sent another set of instructions, they failed to work. It is now 2022 and the gift giver has reached out to Katie once again to help. This has been way too difficult. Gifts should not require credit card info nor should this process be so complex.