Horrible chocolate, worse customer service I bought two different chocolate products from Nuts.com and both were terrible. I enquired about returning them for a refund and one customer services rep, Kitty said that I should return the products at my own expense and then add on another 20% of the costs so someone can throw them in the trash on my behalf. While another, Abigail, said she will give me credit to buy yet more products, when I’ve already bought two that were both unpleasant to eat. Awful customer service and the fact that I’ve got two people telling me two completely different things, rather than just returning my money is really not great either. I’ll never use this site again.

Nuts.com is our go to company for nuts, essentials, candy plus a whole lot more. Nuts.com is our go to company for nuts, organic flour (in those handy 1 lb packages). A great feature. Also we order organic PB and have not been disappointed. Quality freshness and price are all excellent. Finally just finished our 3rd order in the last 6 weeks, with again a great array of products to choose from. We highly recommend Nuts.com

A Very Long Time Customer I have been buying from Nuts.com for over ten years. Their products are always fresh and my orders are delivered quickly. The very few times I have had questions or issues a simple email quickly resolved my concerns.

The products are great but customer service is not. The products are great. The customer service not so much. I have had 3 problems with orders so far and when I contact customer service basically they tell me it's my fault and don't even try to help. They do not go out of their way to help the customer at all. AND when you try to call they continually hang up on you. I am really discouraged with this company. My orders are always over $60 each. Time to find a new company.

Problem with order Customer service is open the normal 9-5 hours at nuts.com. I had an order that was delivered to the wrong address. Nuts.com customer service was very kind, understanding and very helpful in resolving my issue. Thank you Nuts.com