Not as Advertised Your website and ordering process are quick and simple. I was a little disappointed with the portrait, it wasn’t positioned or proportionate to the print size and most importantly the portrait doesn’t have any personality. Your ads show portraits that look great even though the picture of the actual pet may look serious. We’ll display it because it was expensive.

We loved it! I was a little concerned at first with how the portrait would come out because of some reviews; but we loved how our Walker came out! I wanted to cry as soon as I saw it. He passed away this last December and wanted to hang up something unique to remember him. This was it. The whole process was very easy. Nice quality. Shipping was super fast too!

The picture is beautiful!!! The picture is beautiful!!!! It looks like my babies and it’s beautifully framed and clean. The ONLY complaint I have is they put my dog’s names above the wrong dog and, I won’t lie, it drives me crazy every time I look at it, but the actual art work is beautiful. I did order another one and I’m hoping the name situation is correct!

West & Willow is simply the Best West & Willow is simply the Best ! We had to unexpectedly put our Beloved Husky of 12 years to sleep due to Cancer. As I was grieving I can across West & Willow. The process to have a custom hand painted artwork done was wonderful. The quality of her picture looks hand painted. The design they use is simple yet masterful. Wish I had done sooner.West & Willow is a real gem and let’s spread the word. I also bought a coffee mug from them and it is beautiful Sara

Amazing customer service We had a portrait done of 2 of our furbabies. Unfortunately we had an issue with 1 of the faces. West & Willow's customer support was a joy to work with. ( namely Merdae). We were constantly updated on progress to rectify the issue. Cannot wait to receive the revised and will definitely recommend West & Willow to all our friends and families looking to get customized portraits of their pets.