Excellent Customer Service I recently purchased spirits from CWS. There was issue with the shipping. FedEx lost my package and then delivered the replacement package to the incorrect address. I contacted customer service via email and they went above and beyond to help resolve the issue. They were willing to file a lost package claim with FedEx and send a new package. Fortunately the package was located and has since been delivered. Point of all this is that the customer service that I received from CWS is very hard to find in this day and age.

My first time ever ordering with the… My first time ever ordering with the company. I contemplated for days prior to registering an account. I am very glad I did. I placed a large order. One item was out of stock, but one of the associates kindly emailed me informing me and offered replacements. The reply was swift and the delivery arrived on time. The packaging was very well. Everything packed nice and tight with plenty of protection.

Items constantly out of stock Fast shipping and no issues other than the fact that they are constantly out of stock on almost everything. Weeks at a time items are out of stock. I pay for the monthly vault membership to get free shipping but it’s a waste of money when I can never find anything to order. They need to figure out their stocking issues or I’ll be finding a new website to use.

Will never use them again!! Will never use them again!!! I placed an order on June 28th and still haven't received it (July 14th). Supposedly FedEx has been having issues with shipping. Funny how I've ordered different products from different companies with no FedEx issues. Absolutely HORRIBLE!!!

Reliable Service and Excellent Selection The quality and reliability of Country Wine & Spirits is top notch. I've always received my orders from them in good conditions and in a timely manner. They have an impressive selection of spirits, and they do a good job of describing their products and highlighting interesting points. their prices are sometimes significantly above market, however, and is the one fact that leads me to sometimes shop elsewhere. But when this site has the best price, I always go with them.