Dialpad

100 California Street, #500, 94111, San Francisco, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Dialpad

Dialpad is an Ai-powered Customer Intelligence Platform providing everything you need to support customers, drive sales, and collaborate with colleagues in one, beautiful app. The platform brings together industry-leading Ai Contact Center, Ai Sales, Ai Voice, Ai Meetings, and Ai Messaging into one intelligent workspace. Dialpad’s advanced, in-built Ai capabilities unlock greater productivity and deliver smart insights, creating better customer and employee experiences on all channels.

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Warner Session
GB

Jam was Dela Cruz was exceptional!! Jam was Dela Cruz was exceptional! Specifically, she was diligent and patient in responding to my questions. Her answers were clear and in understandable for a non-technical person like myself. She enabled me and my Executive Assistant to share a screen with her which made the exercise seamless.

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Carolyn A
GB

Mark with customer service was great Mark with customer service was great. I took a bit to respond a few times but he stayed on until I got back to him. Most companies just end the chat and make you wait forever to be connected to another agent. Very impressed! Would definitely recommend!

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Kisha
GB

Jam your the best 🌟 Jam was very patient in helping me get my account set up. I never felt rushed or felt like I was being a burden.

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Natalia Philbin
GB

Jam - GREAT Customer Care! Jam really went the extra mile and helped me solve my issue! She consistently made sure she had point of contacts if we lost touch, was patient, and very knowledgable. Very satisfied!

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Richard
CZ

Customer sales/service as it should be Having tried to contact numerous platforms, Dialpad was one of only two that bothered to respond. Moses took the time to find out what my needs were and steered me in the correct direction. He then spent time on the phone to direct me through the sign-up pages and how to make the best use of the system. During the trial he stayed in contact, without putting pressure on and then for the final stage he arranged all the paperwork. A credit to the company he represents and a pleasure to cooperate with. Well trained, very knowledgeable and thoroughly professional!

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