Dialpad

100 California Street, #500, 94111, San Francisco, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Dialpad

Dialpad is an Ai-powered Customer Intelligence Platform providing everything you need to support customers, drive sales, and collaborate with colleagues in one, beautiful app. The platform brings together industry-leading Ai Contact Center, Ai Sales, Ai Voice, Ai Meetings, and Ai Messaging into one intelligent workspace. Dialpad’s advanced, in-built Ai capabilities unlock greater productivity and deliver smart insights, creating better customer and employee experiences on all channels.

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Ernie Turner
GB

Rey was quick to understand what I… Rey was quick to understand what I wanted to do and what needed to be done to enable that. He was quick, efficient, and a pleasure to talk to. Great tech to talk to.

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RJ
AU

These guys are shocking These guys are shocking. Please be aware. They took my money and then pushed Dialpad software on my Yealink T53. They blocked the setup by constantly pushing a patch update. Dont waste your time. very poor, no accountability. I received no service, no refund and my phone cannot be updated.

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Kisha
GB

Jam your the best 🌟 Jam was very patient in helping me get my account set up. I never felt rushed or felt like I was being a burden.

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Dave Safley
GB

Magical been with DialPad for years and… Magical been with Dialpad for years and always has worked as designed, clean and clear with just the right admin features. Concise reporting, great support even thru WhatsApp - Their service infrastructure is top shelf and different from others in a good way. Dialpad is founded by Google Voice Engineers from back in the day. Get on board check it out for your self ;)

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Richard
CZ

Customer sales/service as it should be Having tried to contact numerous platforms, Dialpad was one of only two that bothered to respond. Moses took the time to find out what my needs were and steered me in the correct direction. He then spent time on the phone to direct me through the sign-up pages and how to make the best use of the system. During the trial he stayed in contact, without putting pressure on and then for the final stage he arranged all the paperwork. A credit to the company he represents and a pleasure to cooperate with. Well trained, very knowledgeable and thoroughly professional!

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