Dialpad

100 California Street, #500, 94111, San Francisco, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Dialpad

Dialpad is an Ai-powered Customer Intelligence Platform providing everything you need to support customers, drive sales, and collaborate with colleagues in one, beautiful app. The platform brings together industry-leading Ai Contact Center, Ai Sales, Ai Voice, Ai Meetings, and Ai Messaging into one intelligent workspace. Dialpad’s advanced, in-built Ai capabilities unlock greater productivity and deliver smart insights, creating better customer and employee experiences on all channels.

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Rehman Bhatti
GB

STAY AWAY FROM DIALPAD DO NOT EVEN THINK ABOUT USING DIALPAD! FROM DAY 1 HAD PROBLEMS! They will not help you setup anything they sold to you! you are paying them for the service but they tell you to talk to your rep to get you help to set up. Worst part I requested my Tmobile business number ( who is a partner of dialpad) to be ported into dial pad and they ended up losing my number. 2 days later I find out they assign my number to a business in Texas. It took them over 6 days to get my number back and I lost over 15k in business because of this error of theirs. Spoke with my lawyers and we will be filling a lawsuit against them. STAY FAR WAY FROM DIALPAD, THEY ARE HORRENDOUS! YOU WILL NOT GET ANY TYPE OF SUPPORT FROM THEM.

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Ernie Turner
GB

Rey was quick to understand what I… Rey was quick to understand what I wanted to do and what needed to be done to enable that. He was quick, efficient, and a pleasure to talk to. Great tech to talk to.

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Wendy
PH

It's very rare to chat with a live… It's very rare to chat with a live person who's willing to help and will not leave you until the issue has been resolved. Good job Reign!

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Kisha
GB

Jam your the best 🌟 Jam was very patient in helping me get my account set up. I never felt rushed or felt like I was being a burden.

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CSCProductsShen
GB

I've called in a few times in the past… I've called in a few times in the past for support and was assisted by Jam Dela Cruz. She is the rare case in the support world where she knows her product inside and out and also has the gift of being able to troubleshoot issues and solve problems with confidence.

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