Needs A More User-Friendly Process The whole process is not the easiest way to place an order. And, not very personalized customer service, to be honest. I felt like I do all the work to get the order in to you guys, rather than your employees trying to make the process easier on the consumer.

Great experience Great experience, customer service was excellent they made sure to get me my product quick and safely! Highly consider using reserve bar for all your needs!

Poor customer service, untimely, careless Order filled but wrong item sent. One damaged bottle in order. Wrote email to customer service and left a voice message on/around December 14, 2023. Order issues still not rectified as of this post (Jan 18, 2024). Do not waste your time or money with this company.

They will absolutely flood your inbox for nothing Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we know you're here. Nobody wants to have to immediately unsubscribe from something, that's just obnoxious. Also the discount offer could have the order minimum in a spot where people are actually going to see it. I may have been inclined to order more if it had been front and center, but instead it felt kinda rug yank-y so I don't think I will be a frequent customer if I use this service again at all. The whisky is good though.

Partial Order Received - I received the June 16 Order, 1686922920525 I am still waiting on the May 17 Order, 1684331525304, the ANGEL'S ENVY Finished Rye Whiskey HAS NOT BEEN DELIVERED. I am told it is out of stock, and yet it is available on ReserveBar but at a higher cost. This a bait and switch to get higher prices.