Don't use their service if you don't want to waste your time. Their system reported delivery but I never received the package. When I complained, the staff told me to check with the neighbors to see if they were delivered by mistake, which is not my job. and they told me to wait for them to contact the delivery party for more than a month and still no results. I asked them to return my money and they said that only when they receive a response from the delivery party will they process my case. The most irresponsible company I have ever known.

I had a great experience with Reserve… I had a great experience with Reserve Bar. Customer Service is great and easy to communicate with. My order was shipped promptly and arrived only a few days after ordering. It was also packed really well. I highly recommend ReserveBar!

Kudos to Meagan G Meagan G. is the best. She worked with me to find a difficult to find bourbon without the extremely high secondary markup. Had found out that the service didn't ship to my home state but we were able to find a suitable alternative. Reserve Bar has made me a new loyal customer.

Wrong, cheaper item delivered. Emails ignored ReserveBar's supplier sent a cheaper bottle of rum in place of the one I ordered. I sent 2 emails to the customerhelp email address letting them know about the issue and asking for the difference to at least be refunded, but - almost a month later - my emails have not even been acknowledged.

They will absolutely flood your inbox for nothing Could use less promotional material. Y'all send so much once you have someone's contact info it kind of makes people have instantaneous regret. You have to get to the webpage to sign up babes, we know you're here. Nobody wants to have to immediately unsubscribe from something, that's just obnoxious. Also the discount offer could have the order minimum in a spot where people are actually going to see it. I may have been inclined to order more if it had been front and center, but instead it felt kinda rug yank-y so I don't think I will be a frequent customer if I use this service again at all. The whisky is good though.