Speedy delivery, unfortunate ending! We ordered some beer and were impressed by the speed of the delivery as we ordered Sunday and it arrived on Monday, despite being told it would arrive on Wednesday. It was all going so well, until the driver opened the door of the van and sneezed with his face uncovered all over the beer and everything else in the van. He seemed not to notice what he had done. My husband was so shocked. He had to put on gloves and leave the box outside after spraying with disinfectant spray. Luckily the beer was plastic wrapped so not ruined, especially as some of it is a present!!

Liqroo has possibly gone bust UPDATE ON MY ORDER. I raised a chargeback through my bank and after about 3 weeks, I got my money refunded in full. Please AVOID Liqroo...!!! After numerous attempts to contact them, they don't respond to any of my emails, they never answer their phone and now their website has gone offline. I received an email from Annie (Customer Care) on 6 September saying that they had water damage in their store but they are shipping from a new location and I would receive my order Wednesday, 9 September. Since this email, I received no further emails and never received my order. I have contacted my bank and raised a chargeback against Ligroo. If this will work or get my money back, I don't know but worth a try.

Gift purchased 4 months ago UPDATED: REFUND CHEQUE ISSUED AFTER 5 MONTHS BUT IT BOUNCED. UNSURPRISING. JOKERS AND THIEVES Gift purchased 4 months ago. Never delivered. Still awaiting a refund. Complete cowboys. Complete incompetence at all levels! Avoid at all costs for your own sanity.

The 5 star reviews are fake The 5 star reviews are fake. This merchant is manipulating trust pilot scores. A simple validation investigation by trust pilot would expose this fraud.

Dreadful company Dreadful company, took my £58.00 over 5 weeks ago and many promises, no delivery. I understand these are difficult times but other companies are delivering although small delays. Took advice from their website re refund. Emailed got a response that I would be refunded and not unsurprisingly no refund after 12 days. Phone line useless and chat line big queues and big promises. Would not use and a typical scam deliver to a small minority and get a couple of good reviews. Pity I did not read if I could give less than one star it would be a big zero like my refund. Small claims next stop.