I was shipped the wrong product I was shipped the wrong product. Customer service email has a very low response time. Still have not received my refund, and I am having to file a fraud claim with my bank because of it.

I placed my order on 4/10 and still… I placed my order on 4/10 and still have not received it. The orders take way too long to be fulfilled. This is my third time attempting to order through Tipxy, and the processing time does not make sense. Please be realistic with the orders and let the customers know the expected time before taking our money so we can decide whether we want to move forward with it or not. I still don't know where my order is and yet you want me to review the order, which is ridiculous!

I haven’t received my items yet I haven’t received my items yet, but I did forget to put my 10% discount code when I purchased my items. I sent an email gave them the code and they applied it to my total. Very pleased about that.

Online ordering system unreliable, shipping is slow While I've had good experience with Tipxy in the past, things seem to have gone downhill. After I placed an order, I was charged but nothing happened for a week. Since there was no communication, I emailed customer service. I got a prompt reply informing me that all but one item in my order is actually out of stock and that the entire order will now be canceled and refunded. The website was listing out-of-stock items as available, but there was no word about when the system might be fixed or if this is just how it works now. I then placed a new order including only the one in-stock item that customer service told me about. This took a full week to ship, but I did receive it after two weeks. Given this experience, I will hesitate to use Tipxy again.

Great on line company Great on line company. Order arrived fast and in perfect condition.