
Cat
GBPoor Customer Service/Questionable Package Origin… Received partial order not too long after order was placed. I sent two messages a week apart after receiving partial order asking where rest was and got no reply until a 3rd attempt. Was told other items likely out of stock so then, almost a month later, received a couple of the other items I ordered but packaging looked like grocer just shoved in a box. Not impressed at all with their communication/responsiveness and will not be ordering from there again.

Barbara
GBI haven’t received my items yet I haven’t received my items yet, but I did forget to put my 10% discount code when I purchased my items. I sent an email gave them the code and they applied it to my total. Very pleased about that.

JK
GBOnline ordering system unreliable, shipping is slow While I've had good experience with Tipxy in the past, things seem to have gone downhill. After I placed an order, I was charged but nothing happened for a week. Since there was no communication, I emailed customer service. I got a prompt reply informing me that all but one item in my order is actually out of stock and that the entire order will now be canceled and refunded. The website was listing out-of-stock items as available, but there was no word about when the system might be fixed or if this is just how it works now. I then placed a new order including only the one in-stock item that customer service told me about. This took a full week to ship, but I did receive it after two weeks. Given this experience, I will hesitate to use Tipxy again.

Steve Fish
GBOut of Stock items can be purchased I ordered two items and one was clearly out of stock even though your site listed it as available. Only after one item shipped and couldn't be cancelled was the order for my other item cancelled. The one item you cancelled (The Gospel Straight Rye, 750ml) is still available for purchase on your site. Overall, not a great customer experience.

Jon LaFontaine
GBI read a lot of negative on this site I read a lot of negative on this site. My first order went very well. Good price on 2 bottles of luck7 with discount. Shipped a few days later. The bottles were in the blow up plastic covers. Seen this from other vendors. Absolutely no way those bottles can break. Excellent job packing and shipping. Waited a few days before ship but otherwise this was great transaction for me. First time order not the last. Went well.