Support local Asian businesses, but don't use this app Customer service representative are all rude and didn't even let me know they were from Chowbus. It was just a random number from Florida and then the representative had the audacity to yell at me and rush me instead of taking her time to talk to me about the situation. Great idea on the app to help other Asian businesses out, but horrible customer service.

No more delivery service without notice I ordered from chowbus last month for delivery from a good restaurant and it was pretty good but when I ordered this time I didn’t notice that I ordered pickup instead of delivery. When I contacted them they’re telling me that they no longer do delivery services!! I don’t even have a car so I’m now asking friends if they can pick up my food for me. And get this, on the website, right next to the customer service section it was the driver service section and their telling me they don’t have deliver services anymore.

Never again. 2hr+ wait, delivery driver is on a personal errand First time I was excited to order from here as it had Asian restaurants I didn't see before, offering delivery. But that was the exception. My wait time updated from an hour wait to 2 hr wait . I got 30 more minutes. I looked at the map and see driver is at a grocery store... I guess he had other errands to run..will never ever use this again. 2 hr wait for food, when restaurant is 15 minutes away. And the driver is doing their personal shopping while I'm guessing my food is getting cold in the car.

Terrible service and overcharge of fees Terrible service, full of scam, over 30% delivery fees, and with many hidden fees without being disclosed until you are charged. I would give it 0 star if I could! Stay away from Chowbus - I will never use it again!

We ordered dinner on Friday and it was… We ordered dinner on Friday and it was scheduled to arrive at 8pm. The food did not come until 12pm. My friend was in constant dialogue with the customer service people who were utterly useless and disinterested. They kept saying the food would definitely come and when refunds were discussed, they were completely non-committal. They also refused to give an expected time of arrival at any stage and the driver drove within a couple of blocks of our house numerous times during the night without delivering. If you want to to ruin your Friday night, then order Chowbus, or, the NO Showbus.