Absolutely disappointing Absolutely disappointing delivering services. Doesn't matter if they have great food choices on the app if they can't deliver them to your door. I waited for more than 2 hours for my food to deliver in Chicago. That didn't happen once, it happened quite often and I live in the South Loop area which is ironic that no one is delivering food in a big city. I am moving to Uber Eats and other alternative options, this is the worst food delivering app/service in 2020/2021.

Always something new I like that the range here doesn't stand still and they are always adding something new and original. That's cool.

Never again. 2hr+ wait, delivery driver is on a personal errand First time I was excited to order from here as it had Asian restaurants I didn't see before, offering delivery. But that was the exception. My wait time updated from an hour wait to 2 hr wait . I got 30 more minutes. I looked at the map and see driver is at a grocery store... I guess he had other errands to run..will never ever use this again. 2 hr wait for food, when restaurant is 15 minutes away. And the driver is doing their personal shopping while I'm guessing my food is getting cold in the car.

Dishonest company This is a very dishonest company. I ordered and had a coupon code which was successfully applied. Upon paying, my credit card was charged for the full amount. I immediately emailed hello at chowbus.com on 11/22/2020 and received no response. I then chatted with Jonas Jias via "intercom" on their chat site and he absolutely refused to refund the $5 to me. I was supposed to get $5 off my first 3 orders. I was also about to place another big order, but they have lost my business and I am complaining about their company. They do not deserve anyone's business if they are going to be this dishonest. Do not think that their app works at all.

We ordered dinner on Friday and it was… We ordered dinner on Friday and it was scheduled to arrive at 8pm. The food did not come until 12pm. My friend was in constant dialogue with the customer service people who were utterly useless and disinterested. They kept saying the food would definitely come and when refunds were discussed, they were completely non-committal. They also refused to give an expected time of arrival at any stage and the driver drove within a couple of blocks of our house numerous times during the night without delivering. If you want to to ruin your Friday night, then order Chowbus, or, the NO Showbus.