**** the Chowbus Well, let’s see… waited 3 hours for our delivery via the Chowbus. Delivery never happened. Called restaurant. They said the Chowbus people never showed up! What?! So why can’t the Chowbus peeps call us and say they’re not coming. So I drive 3 hrs later to get cold food. Now I’m trying to get the delivery charge AND the tip back. **** the Chowbus, 😞

Worst customer service They don't have a customer service department. I placed an order by mistake, and sent a message to cancel right away. Someone contacted me in 15 minutes, and told me that they couldn't cancel my order because it was too late. So I felt like I was forced to have something that I didn't intend to order. It is very difficult to navigate through their system. And there are many hidden fees associated with it. Be careful! I would not recommend this platform to anyone.

Terrible service and overcharge of fees Terrible service, full of scam, over 30% delivery fees, and with many hidden fees without being disclosed until you are charged. I would give it 0 star if I could! Stay away from Chowbus - I will never use it again!

Never again. 2hr+ wait, delivery driver is on a personal errand First time I was excited to order from here as it had Asian restaurants I didn't see before, offering delivery. But that was the exception. My wait time updated from an hour wait to 2 hr wait . I got 30 more minutes. I looked at the map and see driver is at a grocery store... I guess he had other errands to run..will never ever use this again. 2 hr wait for food, when restaurant is 15 minutes away. And the driver is doing their personal shopping while I'm guessing my food is getting cold in the car.

Awful experience with customer… Awful experience with customer services. I've been a victim of fraud using Chowbus and customer services just ignored me after I told them about the issue. The transaction was still pending when I got in touch so maybe with some quick action it could have been resolved - but received no help at all