Frustrating experience, but quality wares. Ordered three items around Black Friday. Great prices. However, one week after the expected delivery date, still no confirmation of shipment. No reply from their customer service via email. Voice mail full. One day after this rating was posted and charge was disputed, the package was finally shipped. Items were well wrapped and looked great! Dispute withdrawn, all ended well, but the experience was less than stellar. I have updated my rating in response (from 1 to 3 stars).

Great service Items were quickly shipped the next day and were packaged neatly along with dry ice to keep from spoiling. Delivery driver was also polite, he kept his distance but did ask if I needed assistance bringing the boxes in, as I had ordered a lot.

Easy to use website but lots out of stock Really easy to use website and checkout, with lots of payment options (Amazon Pay, Google Pay, etc… wish there was Apple Pay too). I’ve seen their store in person so I know they’re legit. Only problem was lots of things were out of stock, especially common food items.

Ordered a cutting board, got much more 😁 Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everything in writing despite us talking over the phone. Made the whole process really easy and got local delivery in NYC within the next day. Honestly kind of shocked at how amazing the experience was and will definitely be ordering from MTC again and checking out the brick & mortar store.

Best pans ever! Products are fantastic, delivery driver was super prompt and professional. Overall extremely satisfied. These are the best pans I've ever purchased. Will definitely purchase more goods from MTC.