prompt service The test kit arrived promptly, was easy to use and the results arrived in a reasonable amount of time once the sample was received by Paw Print

Kept me informed of the status of my… Kept me informed of the status of my samples and emailed me once my test results were ready. Results are super easy to read. I will definitely be using paw print genetics for all my genetic testing for all my breeding dogs!

A little hiccup Actually a little bump in the road. I never received an email that testing was backed up and the date of completing estimated for a week longer. I found this by logging into my account and seeing message next to all 3 dogs being tested. So I called. I was explained that do to unforeseen circumstances,my reports would be available in another week. Although a hiccup, I was pleased to receive a day earlier than estimated.

Prompt results, great customer service The results came in earlier than the projected timeframe, the email updates and access to my acct were clear and easy to access, when I called to ask clarifying questions (twice) the staff who responded to me were gracious and very clear - all of this was very helpful and appreciated.

This company is the best out of all the… This company is the best out of all the other big name genetic companies. When things don't add up, we always confirm with Pawprint. Pawprint has caught things other companies did not!!