Customer service was fast, and got back to me in minutes. Very satisfied with my interactions with them. Customer service was fast, and

Ordered a custom canopy Ordered a custom canopy. Canopy was great, after two uses and no force the bottom flat foot broke into two pieces. Contacted customer service, they said they dont sell just the small 2 dollar injection molded foot, said I would have to buy a whole leg at $140 dollars. A good customer service company would go pull one off and send one for a poor injection molded part. Willing to pay for a foot but not 140, might as well go buy another canopy at that point. Poor Quality, I recommend another company.

The Team at Westshade really did a… The Team at Westshade really did a wonderful job. 59 emails in 1 day and printed the next and shipped immediately so within a 4 day window I had my tent, bag and table sloth delivered for our event and they hooked up with discounts and shipping options. They are wonderful USE THEM!

So far so great! The turnaround time and customer service interaction is amazing. I am waiting for the tent to come and will update then with the feedback on the product! Updated after receipt of full order! Everything is perfect! all items come with good quality storage bags that I wasn't even aware of. I did upgrade to the wheeled bag for the frame and am thrilled with the choice. Westshade is my new go!

Hightly recommend purchasing from Westshape!… This is the first time I have had to place an order for a canopy and Westshape made the process so easy. They answered all of my questions quickly. I had a few changes that I made when they sent the proof and they changed the proof and resent it to me within minutes of my request! They made the changes exactly how I wanted them. I highly recommend Westshape for your canopy needs!