Barbara
GBAloha is down as much as it's up Aloha is down as much as it's up. We are constantly having issues with the system
Mandeep
GBVery good service. -
Sharon
GBDaniel Daniel, the tech that called me back from my support ticket, did a great job explaining in detail slowly and concisely so that I could understand and be able to do it by myself next time.
Chris
GBThe only reason I even gave two stars… The only reason I even gave two stars is because of the out of country tech support. They are extremely professional and helpful. The sales team and installers leave a lot to be desired!! The sales team never returned our calls or responded to emails, it’s a shame considering the money spent on an inferior, outdated product. The installation team was in a hurry to leave for their vacation and did not set up the printers correctly. They did not test to insure that they were working properly. The so called trainer stuck around for an hour after he messed up the ticket routing. No one responded to help us. Overall extremely dissatisfied.
Gerard
GBVery Happy customer They were very knowledgeable which meant they fixed the problem as I waited on the phone. The next day a had a completely separate problem, they worked on the problem, could not fix at their level. They escalated to other people. Called me back in 40 minuets. All set. Very Happy with the service. Please keep it going. Thank you. Gerry Tirrell